Repair Process

During the normal operation of AlorTec’s equipment, there are chances that mistakes may occur. Small mistakes could be solved by referring to our maintenance guide. It is recommended that you refer to the dehumidifier troubleshooting manual listed in the PDF below. Also, there is a video link for some of the products with elaborate maintenance process. You can send us a mail for more information on these products. You may also call our departmental staff so that they help solve the product errors.
If you want to learn more about the warranty process for repairs, you may need to access our Support & services and click warranty registration.

Call AlorTec toll-free


Monday through Friday
7:00 a.m. - 5:00 p.m.

Central Standard Time
2048 East Francis st.
Ontario, CA 91761

Repair Video

Maintenance-AlorAir Sentinel HDi100/HDi120

Maintenance - AlorAir Sentinel HD55 Energy Star Dehumidifier

Sentinel SLGR 1400X Replace the Operation Screen

Storm SLGR 850X Replace the Operation Screen